What to Do If You Forget Your Password or Username
It is completely normal to forget your password sometimes. Recovering your password at 4777 det is straightforward and the whole process takes just a few minutes.
Click the "Forgot your password?" link on the login page. Enter your registered mobile number or email. A reset code or link will be sent to you. Use the code to create a new password — at least 8 characters, mixing numbers and special characters.
If you cannot remember your username, log in using the mobile number you provided during registration. If that does not work either, contact 24/7 live chat support — help is available in Bengali. For answers to common login issues, check the FAQ page.
- Recovery codes are valid for a maximum of 15 minutes
- If you request multiple times, only the latest code will work
- If no code arrives, check your spam folder
- If your account does not have the correct mobile number or email, contact support